Client Relationship Manager / Client Support / Junior Account Executive

About the Role

A part-time, hybrid role based in Abu Dhabi Emirate, United Arab Emirates, with some work-from-home flexibility. This role focuses on supporting and strengthening relationships with The Pediatric Collective’s partners, sponsors, and community members.

Key Responsibilities

• Serve as a primary contact for sponsors and collaborators.
• Respond to inquiries and ensure timely, professional communication across email, messaging platforms, and virtual meetings.
• Coordinate sponsor deliverables and track commitments.
• Prepare basic reports.
• Help organize logistics for monthly live sessions and annual awards-related activities.
• Assist with onboarding new sponsors or partners.
• Maintain accurate records in CRM or tracking tools.
• Identify opportunities to enhance partner satisfaction and engagement.
• Support light administrative and project coordination tasks as needed.

Qualifications

• Strong client relationship and support skills, including responsiveness, empathy, and professionalism.
• Experience with basic account management or junior account executive responsibilities.
• Comfort with digital tools and online platforms, including video conferencing, shared documents, CRM or contact databases, and basic reporting or tracking systems.
• Excellent written and verbal communication skills in English.
• Strong organizational and time-management abilities, including attention to detail, follow-through on tasks, and reliability.
• Collaborative mindset and ability to work effectively with a small, mission-driven team.
• Prior experience in healthcare, education, nonprofit, or professional communities is beneficial.
• Relevant education or training in business, communications, healthcare administration, or a related field is an advantage, though equivalent practical experience is also valued.