Cashier

About the Role

Rural King is seeking a Cashier to provide friendly, accurate, and efficient service while creating a positive customer experience. This role processes transactions, assists customers, promotes company programs, follows cash-handling procedures, and supports a clean and organized front end.

Key Responsibilities

Customer Service & Transactions

• Greet customers and provide friendly, professional service.
• Process cash, credit, debit, and other transactions accurately and efficiently.
• Follow company procedures for cash handling, returns, exchanges, layaways, and price disputes.
• Answer customer questions and provide basic product information.
• Educate customers about the Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Respond to store calls using professional phone etiquette.
• Coordinate with loaders and associates to promptly address customer needs.

Front-End Operations

• Reconcile registers, complete required paperwork, and maintain accurate records.
• Deactivate EAS devices and spider wraps as needed.
• Maintain awareness of surroundings to help prevent loss and reduce shrink.
• Keep checkout areas, shopping carts, restrooms, and customer service areas clean and stocked.
• Participate in cross-training and support other store departments as needed.
• Use POS systems, computers, telephones, and other office equipment.

Teamwork & Development

• Work collaboratively with store associates to provide a consistent customer experience.
• Participate in training and development opportunities and assist with training new Cashiers as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Requirements & Tech Stack

• Customer service or retail experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Comfortable using computers, POS systems, and other technology.
• Ability to accurately handle cash and process transactions.
• Strong attention to detail and ability to follow procedures.
• Ability to remain positive, professional, and flexible in a fast-paced environment.
• Ability to perform repetitive tasks and work effectively as part of a team.
• Reliable, proactive, and willing to learn.

Qualifications

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to lift, push, and/or pull 30 pounds repetitively and 31–50 pounds intermittently.
• Ability to navigate and access all required store facilities.
• Ability to communicate effectively in person, by phone, and electronically.
• Close vision required for computer-related activities.