Customer Service Representative
AAA
United StatesFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer serviceTroubleshootingCRM
- Work
- On-site in United States
- Pay
- Not stated by the employer.
- Skill demand
- Customer service97%Troubleshooting12%CRM7%of 142 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About the Role
This is a full-time remote role for a Customer Service Representative.
Key Responsibilities
- Respond to member inquiries via phone, chat, or email.
- Provide accurate information and resolve issues in a timely and courteous manner.
- Assist with account questions, membership services, and basic troubleshooting.
- Document interactions and follow established procedures.
- Collaborate with team members and other departments to ensure consistent, high-quality member experiences.
- Meet performance goals related to service levels, quality, and member satisfaction.
Requirements & Tech Stack
- Customer-focused skills in Customer Service, Customer Support, and Customer Experience.
- Ability to maintain high levels of Customer Satisfaction.
- Experience working as Customer Service Representatives or in similar member-facing roles.
- Clear and professional verbal and written communication skills.
- Comfort using computers, CRM systems, and digital communication tools in a remote environment.
- Strong problem-solving abilities.
- Attention to detail.
- Capacity to manage multiple inquiries at once.
- Ability to work scheduled shifts, including possible evenings or weekends.
- Ability to maintain reliable remote work conditions.
Qualifications
- High school diploma or equivalent required.
- Prior call center or service industry experience is beneficial.