Field Engineer
Captiveaire - Region 114 Western PA
New York, NY0–5 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 5 years
- Must know
- SalesTroubleshootingCustomer serviceData analysis
- Work
- On-site in New York
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting46%Sales23%Customer service19%Data analysis4%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 1, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
The Field Engineer will provide engineering support to the sales team, assisting with construction management and after-sales field support. This role requires frequent travel to job sites within a specific territory, with a base in the NY area. The position involves both field and office work, extensive formalized training, and mentorship to develop skills and understanding of CaptiveAire products, troubleshooting, and application engineering processes.
Key Responsibilities
- Estimated 50% to 75% of time spent in the field on job sites.
- Supporting installations and equipment start-ups to ensure high quality outcomes and adherence to engineering principles.
- Handling complex troubleshooting issues.
- Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service.
- A combination of field work and data analysis/remote troubleshooting using building management systems (travel required).
- Troubleshooting issues with existing and newly installed equipment in the field and providing immediate solutions.
- Maintaining expert level knowledge of all CaptiveAire products.
- Working closely with the engineering team, service team, local sales team, and customers to find optimal outcomes on installed jobs.
- Being on-site for construction trade coordination meetings and start-ups.
- Reviewing and analyzing data from installed equipment to make product improvements, utilizing the CASLink remote monitoring system.
- Using mechanical building design knowledge to review customer applications and suggest improvements in operation.
- Performing 3rd party training for outside contractors on CaptiveAire products.
- Providing reports to the Regional Manager and other teams on customer feedback/challenges, quality, and product improvements/issues.
Requirements & Tech Stack
- Hands-on, technical internship/co-op experience is preferred.
- Must enjoy hands-on product exposure.
- HVAC and/or electrical experience strongly preferred.
- Multi-tasking, problem-solving, and strong communication skills are a must.
- Must be a “go getter”.
- Must be able to travel for training.
Qualifications
- 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
- If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.