Customer Success Specialist
HirePrime
Los Angeles, CA0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Bachelor's degree
- Must know
- OnboardingCRMSalesAccount management
- Nice to have
- Customer service
- Work
- Hybrid in Los Angeles
- Pay
- Not stated by the employer.
- Listed
- Oct 30, 2026 · still open
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About the Role
- Full-Time, Permanent
- Hybrid work arrangement
Key Responsibilities
- Support new customer onboarding and setup
- Respond to customer questions and resolve issues promptly
- Monitor customer usage and proactively address concerns
- Support renewal and retention efforts
- Gather customer feedback to inform product or service improvements
- Maintain accurate customer records in the CRM
- Collaborate with sales and support teams on customer needs
Requirements & Tech Stack
- CRM software
- Strong communication and relationship-building skills
- Problem-solving mindset with a customer-first approach
- Ability to manage multiple accounts simultaneously
Qualifications
- Bachelor's degree preferred, or equivalent customer service experience
- 0-2 years of experience in customer success, support, or account management