Customer Support Coordinator, Entry Level
Premier Destination Group
This job at a glance
- Who can apply
- New grads and up to 1 year
- Nice to have
- Customer service
- Work
- Remote
- Pay
- Not stated by the employer.
- Listed
- Oct 29, 2026 · still open
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About the Role
We are seeking a dependable and service-oriented Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience. This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.
Key Responsibilities
- Respond to client inquiries and provide timely, professional support
- Assist with coordinating scheduling, reservations, and service requests
- Maintain accurate client records and support documentation in internal systems
- Communicate with clients via email, phone, and online platforms
- Track and follow up on open requests to ensure resolution
- Review service details and confirmations for accuracy
- Provide general administrative and customer support
- Collaborate with internal teams to ensure a smooth client experience
Requirements & Tech Stack
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Comfortable using online systems and customer support tools
- Ability to manage multiple tasks in a remote environment
- Reliable internet access and ability to work remotely
Qualifications
- Customer service or administrative experience preferred
- Preferred (Not Required): Experience in customer service, coordination, or administrative support
- Preferred (Not Required): Interest in travel, hospitality, or event-related services