Outbound Executive (VOICE Process) BY AP

About the Role

• Provide exceptional customer support through phone calls.
• Identify opportunities for upselling and cross-selling products/services to existing clients.
• Handle client success and engagement by ensuring timely resolution of issues, meeting SLAs, and delivering excellent service quality.

Work Details

• Working Days: 6 days working (Saturday & Sunday are working days).
• You will get 1 weekday off (between Monday to Friday).
• Working Timings: 9 AM to 6 PM.
• Includes a 1-hour lunch break.

Incentives, Perks & Benefits

• High Incentives / Variable Pay: Up to Rs. 1,80,000 per year extra if you achieve your targets.
• Your performance dictates your earning potential.

Requirements & Tech Stack

• Own Laptop is a must.
• Must have reliable power backup and a stable WiFi connection.

Qualifications

• Excellent communication skills with the ability to articulate thoughts clearly over phone calls.
• Proficiency in English language is mandatory.
• Must know English + 2 regional languages (e.g., English + Hindi + Kannada / English + Hindi + Telugu).
• Additional combinations include English + Tamil.
• Graduation is not mandatory.
• Knowledge of Hindi is an added advantage.