Apprentice Battery Field Technician

About the Role

Concentric Power Services is seeking an Apprentice Battery Field Technician to join their team. This full-time position involves performing maintenance and repairs on industrial batteries, chargers, and battery handling equipment.

Key Responsibilities

• Attend work reliably and punctually.
• Execute planned maintenance agreements, including:
• Inspecting batteries, performing battery watering, battery washing, and recording cell voltages and specific gravities.
• Inspecting, calibrating, and adjusting chargers.
• Coordinate with Technical Support, Customer Service, Sales, and other personnel to resolve issues and expedite repairs.
• Travel to other branches or sites to assist with product installation, removal, or repairs, including occasional overnight travel.
• Comply with company policies and procedures, including warranty, safety, environmental, OSHA, DOT, and Hazmat regulations.
• Follow all safety regulations, including site-specific safety regulations established by customers.
• Build strong customer relationships.
• Take ownership of company assets such as vehicles, inventory, tools, and equipment.
• Accurately and timely complete all service orders, PM worksheets, timecards, expense reports, and other required documentation.
• Perform other duties as assigned by a supervisor.

Requirements & Tech Stack

• High School or GED Diploma required.
• Working knowledge of basic AC and DC electrical/electronic theory.
• Strong communication, problem-solving, and analytical skills.
• Ability to organize work and operate independently with limited supervision.
• Ability to collaborate with individuals from diverse backgrounds and with diverse needs, across offices.
• Ability to clearly articulate ideas (written and verbal) and listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments.
• Ability to adapt to a fast-changing environment.
• Possess a valid driver’s license (CDL a plus but not required).
• Willingness to work occasional overtime.
• Ability to travel daily, with some overnight travel required.

Qualifications (Preferred)

• Certification from a technical school focused on electrical, mechanical repair, or battery maintenance.
• Associate degree from an approved two-year college or university, or equivalent experience.
• Ability to pass a background check and drug screen.
• May be required to pass additional Department of Transportation (DOT) requirements.

Physical Demands

• Regularly required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle, or feel, and talk or hear.
• Frequently required to walk and reach with hands and arms.
• Occasionally required to stand and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required include close vision and ability to adjust focus.
• Maintain a high level of self-awareness regarding surroundings.

Work Environment

• Performed in various locations, including customer sites and Concentric facilities, often with co-workers present.
• Exposure to live electrical components is common.
• Moderate noise level.

Benefits

• Competitive pay, including incentive opportunities and overtime potential for hourly employees.
• Three medical plan options with employer premium contribution starting on day one.
• Employee-paid dental and vision insurance starting on day one.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage starting on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• Employee-paid accident, critical illness, and hospital indemnity insurance.
• Employee-paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring from industry experts.
• Advancement opportunities.