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Executive, BFS Direct

Bajaj Finance Limited

Noida0–3 yrs4m agovia Naukri

This job at a glance

Who can apply
Freshers and up to 3 years · MBA / PGDM
Must know
Customer service
Work
On-site in Noida
Pay
Not stated by the employer.
Skill demand
Customer service4%of 98 similar fresher jobs posted in India this week
Listed
29 Oct 2026 · still open

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Key Responsibilities

  • Implementation of cash policy and continuous evaluation to ensure adherence to the policy and compliance with the Authority Matrix at branches in the assigned area.
  • Daily cash collection/updating and deposition.
  • Preparing daily cash collection report and sending it to HO.
  • Checking and updating agency collection.
  • Attending walk-in customers, solving their issues, and maintaining 100% customer satisfaction level.
  • Coordinating with HO/TCS to solve customer queries within TAT.
  • Reporting of location cash and customer service details on a daily basis.
  • Cross-selling insurance and other products to walk-in customers.
  • Collecting customer feedback about services and products.
  • Handling LC responsibilities (in some locations, this will be done by the Credit person).
  • Performing branch admin-related works with the help of the Admin Manager as per company policy and requirements.

Qualifications & Experience

  • MBA
  • 0 - 3 years of relevant experience.
  • Has worked with a reputed Bank/Financial Institution in Consumer Financing.
  • Capable of interacting with customers and collection agencies.
  • Positive attitude and team player.

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