Client Servicing Trainee, Digital Marketing

About the Role

This is a full-time, permanent, remote role for a Client Servicing Trainee at RenB Digital.

Key Responsibilities

• Manage and nurture relationships with existing clients
• Communicate with clients regularly regarding projects and requirements
• Coordinate with internal teams for timely project delivery
• Conduct client meetings and discussions through video calls
• Address client queries and resolve issues effectively
• Understand client requirements and provide suitable solutions
• Identify opportunities for upselling and cross-selling
• Follow up with clients and maintain regular communication
• Ensure a positive client experience and long-term relationships

Requirements & Tech Stack

• Excellent English communication and interpersonal skills
• Strong problem-solving and negotiation skills
• Good organizational and time-management skills
• Comfortable with client video calls and remote communication
• Experience with CRM tools and Microsoft Office
• Proactive, self-motivated, and comfortable working independently

Qualifications

• Minimum 1 year of experience working in a Digital Marketing Agency (preferred)
• Bachelor's degree in Business Administration, Marketing, or a related field (preferred)

Work Mode: Remote

Job Type: Full-time | Permanent

Salary: ₹15,000 – ₹20,000/month

Joining: Immediate

Language: English (Mandatory)