Package Specialist-Salesforce Platform Services
IBM
Bengaluru, Karnataka, India2h agovia LinkedIn
Posted 13 Nov 2026, 16:45 IST
This job at a glance
- Who can apply
- Freshers · Master's degree
- Must know
- Operations
- Nice to have
- Salesforce
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Operations7%Salesforce1%of 150 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys.
Your Role And Responsibilities
As a Package Specialist for Salesforce Platform Services, you will perform all activities related to the Salesforce Platform with a deep knowledge of its features and configurations. You will support all platform-related issues and coordinate with Salesforce and other partners to ensure timely resolution of issues.
Primary Responsibilities
- Support Platform Issues: Support all platform-related issues and coordinate with Salesforce and other partners to ensure timely resolution of issues, ensuring minimal disruption to client operations.
- Analyze Upgrades and Patches: Ensure complete understanding of upgrades and patches expected on the Salesforce platform and other partner products to proactively perform impact analysis on current client implementations.
- Guide Client Development Team: Guide the client development team on the impacts of upgrades to ensure timely updates to the applications, minimizing potential disruptions.
- Improve Quality Assurance: Drive ongoing improvements to Quality Assurance practices, Test Scenarios, and Test Cases for Salesforce Applications, leveraging Salesforce Test Automation tools to continuously improve testing efficiency.
- Enhance DevOps Infrastructure: Continuously enhance the Salesforce-DevOps tooling infrastructure to improve efficiency and productivity.
Preferred Education
- Master's Degree
Required Technical And Professional Expertise
- Deep Knowledge of Salesforce: Exposure to Salesforce platform features and configurations, with the ability to apply this knowledge to support platform-related issues and perform impact analysis on client implementations.
- Issue Resolution Expertise: Experience working with issue resolution processes, coordinating with vendors and partners to ensure timely resolution of issues, and minimizing disruption to client operations.
- Upgrade and Patch Analysis: Exposure to analyzing upgrades and patches on the Salesforce platform and other partner products, with the ability to proactively perform impact analysis on current client implementations.
- DevOps Methodology: Experience working with DevOps methodology and tools for Salesforce Platform, with the ability to analyze clients' IT environments for achieving better efficiency.
- Quality Assurance Practices: Exposure to Quality Assurance practices, Test Scenarios, and Test Cases for Salesforce Applications, with the ability to leverage Salesforce Test Automation tools to continuously improve testing efficiency.
Preferred Technical And Professional Experience
- Salesforce Test Automation Tools: Exposure to leveraging Salesforce Test Automation tools to continuously improve testing efficiency, with the ability to apply this knowledge to drive ongoing improvements to Quality Assurance practices.
- Advanced DevOps Methodology: Experience working with advanced DevOps methodology and tools for Salesforce Platform, with the ability to analyze clients' IT environments for achieving better efficiency and productivity.
- Salesforce Configuration Expertise: Exposure to advanced Salesforce platform features and configurations, with the ability to apply this knowledge to support complex platform-related issues and perform impact analysis on client implementations.