Associate Product Manager

Role Objective

Looking for an Associate Product Manager passionate about building products that customers and stakeholders love. You will join a dynamic and fast-paced environment and work closely with cross-functional teams to design, build, and launch products that deliver business value and exceptional user experiences.

Key Responsibilities

Product Strategy & Vision

• Develop and articulate a clear product vision and strategy aligned with company goals and market opportunities.
• Contribute to the long-term product roadmap by identifying growth opportunities and business priorities.
• Support product positioning and strategic decision-making through market insights.

Market Research & Product Analysis

• Conduct market research to identify customer needs, industry trends, and competitive landscape.
• Gather customer feedback and translate insights into product enhancements.
• Analyze market opportunities to support product innovation and differentiation.

Product Planning & Requirements

• Create and maintain the product roadmap, prioritizing features based on business objectives and customer requirements.
• Collect, document, and refine product requirements from internal and external stakeholders.
• Define product features and user stories with clear acceptance criteria for the engineering team.

Cross-functional Collaboration

• Collaborate closely with Engineering, Design, Marketing, Customer Success, and Business teams throughout the product lifecycle.
• Facilitate communication between stakeholders to ensure successful product delivery.
• Support sprint planning, backlog refinement, and product release activities.

Product Delivery & User Experience

• Manage the product development lifecycle from ideation through launch.
• Advocate for end-users by ensuring products are intuitive, user-friendly, and deliver a seamless experience.
• Participate in user testing, gather feedback, and drive continuous product improvements.

Performance Monitoring & Stakeholder Communication

• Define and monitor key product performance indicators (KPIs).
• Leverage data-driven insights to improve product performance and customer satisfaction.
• Provide regular product updates, milestone tracking, and progress reports to stakeholders.

Key Stakeholders

• Internal Engineering Team: Product development, feature implementation, and release planning.
• Design Team: User experience, product design, and usability improvements.
• Business & Sales Team: Market requirements, customer feedback, and product positioning.
• Customer Success & Support: Product adoption, issue resolution, and customer feedback.
• External Customers: Product feedback, feature validation, and user experience insights.
• Business Partners: Product collaboration and market requirements where applicable.

Qualifications & Experience

Work Experience (Essential)

• Experience in Product Management, Business Analysis, or a related role.
• Exposure to product development lifecycle and Agile methodologies.
• Experience working with cross-functional teams is preferred.

Knowledge / Skills (Essential)

• Strong understanding of Product Management fundamentals.
• Knowledge of financial services, payment systems, banking, or related domains.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to think strategically and execute methodically.
• Strong communication and stakeholder management skills.
• Familiarity with Agile, Scrum, and product management tools such as Jira or Trello.

Education (Essential)

• Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field.
• MBA or equivalent advanced degree is a plus.

Good to Have (Desirable)

• Experience with user research, product analytics, or wireframing tools.
• Knowledge of SQL and data analytics for product decision-making.
• Understanding of product metrics, A/B testing, and customer journey mapping.