Customer Support Executive (Financial Services)
Altruist Fostering Services
Navi Mumbai, Maharashtra, IndiaFresher17m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceSocial mediaOperations
- Work
- On-site in Navi Mumbai
- Pay
- Not stated by the employer.
- Skill demand
- Customer service69%Operations14%Social media4%of 112 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
- Role: Customer Support Executive (Back Office)
- Location: Navi Mumbai
- Salary: ₹27,000 per month (depending on experience and suitability)
Key Responsibilities
- Handle customer enquiries, queries, and professional communication through various channels.
- Manage customer follow-ups, coordination, and timely responses.
- Assist in managing social media platforms and digital communication activities.
- Support day-to-day digital operations, data management, and administrative activities.
- Monitor and respond to messages, comments, and customer interactions across digital platforms.
- Identify customer concerns and provide effective solutions through critical thinking and problem-solving.
Requirements & Tech Stack
- Experience in a financial services organisation.
- Experience with social media platforms and digital communication.
- Skills in critical thinking and problem-solving.
Qualifications
- 6+ months of work experience.
- Freshers with good communication skills can also apply.
- Good communication skills.
Please send CVs to [email protected] with the subject line "Customer - NMI", mentioning your current salary, expected salary, notice period, and reasons for leaving your current organisation.