Intern, Associate Technical Account Manager

About the Role

Yardi invites tech-savvy university students to explore our Summer Internship Program. This program offers the opportunity to tackle real-world challenges, embrace cutting-edge technology, and gain insights into the real estate and technology sectors.

Your Internship

As an Intern on the Client Services team, you will provide software support and implementation guidance to clients utilizing the financial accounting and business operations functions in Yardi’s property management software. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the Proptech field.

Key Responsibilities

• Introduce clients to the Yardi suite of products and services.
• Partner with the Technical Account Management team during client training sessions related to new software upgrades and functionality.
• Provide customer support while assisting clients with troubleshooting software concerns.
• Assist in the support of client software installation and configuration.
• Collaborate with team members across the organization.

Qualifications

• Junior or senior level college hours.
• Major in Accounting, Economics, Computer Information Systems, Statistics, or General Business.
• Great people skills and the ability to be personable and professional.
• Excellent written and verbal communication skills.
• Essential customer service skills and commitment to go the extra mile.
• Strong attention to detail and the ability to effectively follow processes.
• Intellectual curiosity and the ability to research and learn new concepts.
• Flexibility, and the ability to manage changing priorities comfortably.

Requirements & Tech Stack

• Experience in Property Management Software Solutions (Bonus Points)
• Database or data warehouse courses (Bonus Points)
• Exposure to SQL and/or MS Access (Bonus Points)