Internship Trainee

About the Role

Internship trainees at SBI gain exposure to real-world banking operations and contribute to projects that support the bank’s strategic and service-oriented goals. This Internship Trainee role at SBI is a hybrid position, based in Gwalior, with a combination of on-site work at the local branch or office and some tasks that can be completed from home. This is an internship role designed to provide structured learning, mentorship, and practical experience in a professional banking environment.

Key Responsibilities

• Assist with basic customer service support under supervision.
• Assist with documentation and data entry under supervision.
• Learn about banking procedures and regulatory requirements.
• Support account-related processes.
• Help with internal reports.
• Coordinate with team members on routine operational tasks.
• Be involved in simple research.
• Prepare summaries.
• Assist with digital banking activities, depending on team needs.

Qualifications

• Strong communication skills, including clear spoken and written English and Hindi.
• Ability to interact professionally with colleagues and customers.
• Basic computer literacy, including familiarity with office productivity tools (e.g., word processing, spreadsheets, email).
• Comfort with learning new banking software.
• Good analytical and numerical abilities, with attention to detail for handling data, documents, and routine financial information.
• Time management and organizational skills, including the ability to prioritize tasks, follow instructions, and meet deadlines in a structured environment.
• Collaborative mindset, professionalism, and ethical behavior.
• Willingness to learn from mentors and work effectively in a team.
• Enrollment in or recent completion of a bachelor’s program in commerce, business administration, economics, finance, or a related field is preferred.
• Interest in banking, financial services, and customer service.
• Readiness to work in a hybrid setup in Gwalior.