Account Manager

About the Role

Full-time positions starting Spring/Summer 2027. This is an entry-level Account Manager role designed as an accelerated pathway for high-potential new graduates. The role involves high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. The 24-month program includes structured training, cross-functional rotations, and mentorship, preparing you to manage customer accounts and deliver measurable value.

Work Arrangement

This role requires on-site collaboration four days a week, with the flexibility to work remotely one day a week.

Key Responsibilities

• Develop broad supply chain expertise by learning industry fundamentals through structured training, mentorship, and problem-solving.
• Build and maintain trust-based relationships with customers by understanding their business needs and solving supply chain challenges.
• Own shipment execution end to end, from planning through delivery, using digital and AI-enabled insights.
• Leverage data analytics and technology to identify trends, uncover root causes, and drive improvements in service, cost, and reliability.
• Participate in customer business reviews and planning sessions, gradually taking on ownership of identifying opportunities.
• Collaborate with sales, pricing, operations, and capacity teams, rotating through key functional areas.
• Embrace an ownership mindset, proactively improving processes and implementing best practices.
• Other duties or responsibilities as assigned.

Requirements & Tech Stack

• Experience using customer perspective to guide decisions and actions.

Qualifications

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations.
• Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
• Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
• Values a diverse and inclusive work environment.

Career Growth & Development

Opportunity for growth with potential for internal promotion within Sales, Global Forwarding, Operations, Account Management, or other areas.

Compensation

• Base pay range: $24.28 - $54.99 per hour.
• Compensation details reflect base pay only and do not include additional variable compensation.