ERP Technical Specialist

About the Role

Serve as liaison between organizational stakeholders, end users, and the technical solution development team. Manage the processes and techniques to elicit necessary information from the business and its users to facilitate solution development. Analyze software implementation, including developing business requirements, process design, procurement, testing, and implementation support. Prepared to take on roles ranging from Business Process Support Analyst to supporting IT business solutions from a domain perspective.

Key Responsibilities

• Understand the structure, relationship, and business rules of the organization.
• Identify linkages between strategies, organization, people, data and systems, business policies and business rules, as well as the physical assets of the business.
• Model the business as is versus the requirements.
• Analyze the business using a variety of techniques and initiatives of varying scope.
• Define project success and validate requirements.
• Manage the concept phase and framing of the project to support and guide the development of system requirements and business cases.
• Provide engagement and delivery of high-level business requirements, functional and non-functional requirements, detailed requirements, build and development support, support during test and delivery phases, and change management.
• Support testing and identify project delivery issues and risks; assist with mitigation strategies.
• Work with IT professionals during different phases of the project life cycle.
• Engage stakeholders from senior business leaders to technical teams.
• Assist in the professional and technical development of team members.
• Coordinate customer responses to capture changes in business requirements.
• Provide quality assurance advice to vendors working on system requirements and system integration build deliverables.

Requirements & Tech Stack

None explicitly stated in the raw text.

Qualifications

• Bachelor’s degree in Engineering OR MBA in Operations/Supply Chain OR Bachelor’s in Computers/Engineering with a master’s in Operations/Supply Chain.
• Excellent communication, verbal, and written skills.
• Experience in Supply Chain/Operations in the industry.
• Experience in implementing business applications in a functional role is desirable but not necessary.
• Ability to work in a global distributed setting without supervision.
• Self-driven, Proactive, Systems Thinking.