Store Manager in Training
GNC
About the Role
The Store Manager in Training (SMIT) position is a development-focused role designed to prepare an individual to manage their own store. This hands-on program, under the leadership of a Store Manager or District Manager, will teach the skills and knowledge needed to successfully operate a store, drive for results, and develop and lead a team.
Key Responsibilities
- Actively engage in training initiatives, projects, and goals to support the path to promotion.
- Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships (e.g., MYGNC Rewards).
- Achieve and exceed personal sales and productivity goals, and help sales associates realize their sales potential.
- Build strong teams and demonstrate leadership and managerial skills, including providing feedback to store associates, recruiting, hiring, and performance management.
- Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
- Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
- Learn and be expected to lead, coach, and support the team to provide exceptional service and guidance to customers.
- Oversee daily store operations, including business performance and product management, and ensure the team has the tools to succeed.
- Support the store as a management team member and lead consistently with GNC values and policies.
- Represent the GNC brand by offering expert product knowledge and promoting the "Live Well" message.
Requirements & Tech Stack
- Full-Time Hourly Supervisory Position
- Proficiency in using a computer up to 60% of the time.
Physical Demands
- Ability to stand or walk for up to eight hours a day.
- Frequent reaching, bending, and twisting below the waist and above the shoulders.
- Frequent use of repetitive hand-to-finger motions and reaching with hands and arms.
- Frequent lifting up to twenty pounds, occasional lifting up to 40 pounds.
- Ability to push/pull up to 20 lbs.
- Ability to climb ladders, reach, and bend.
- Work in temperatures ranging from 50 - 85 degrees, especially in stock room areas.
Working Schedule
- Expected to work five (5) days / forty (40) hours a week.
- Mall and strip center store SMITs must work at least two nights during the week until closing, one weekend night, and one other night.
- Strip center SMITs must work a full shift on Saturdays.
- Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
- SMITs are expected to work a minimum of one full Sunday per month.
- Downtown store SMITs must work during the lunch hour (11 am to 2 pm) Monday through Friday.
- Downtown store SMITs must work one night per week until closing if the store is open in the evening.
- Downtown store SMITs are not required to work Saturdays.
- SMITs are expected to work all major U.S. holidays that the store is open.
Qualifications
- A dynamic individual who embodies GNC's "Live Well" philosophy (living strong, living long, and living fit).
- Understanding of business needs and a passion for health and wellness.
Benefits
- Performance Incentive Opportunity
- Medical, Dental, Vision
- STD, LTD
- Paid Company Life Insurance
- 401K program with company match (match begins after 1 year of service)
- 30% employee merchandise discount on GNC products
- 20% employee discount on 3rd party products
- Monthly Free Product Offers
- Access to the Employee Assistance Program
- Flex spending accounts
- Paid time off: 11 vacation days, 5 sick days (40 hours per year), 8 holidays (6 floating, 2 observed)
- Paid parental leave: 8-week paid maternity leave / 2-week paid paternity leave
Note: Selection for the SMIT position does not guarantee promotion into a Store Manager position. Performance will be assessed at the end of 90 days for eligibility.