Italian Customer Support Associate
Aasma Careers
IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Diploma or Any graduate
- Must know
- Customer serviceOperations
- Work
- Remote
- Pay
- Not stated by the employer.
- Skill demand
- Customer service87%Operations20%of 149 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
- Full-time remote role for a Language Interpreter.
Key Responsibilities
- Provide accurate interpretation in Italian + English during telephone and video conversations.
- Listen carefully to speakers' statements to interpret them correctly.
- Ask questions when necessary.
- Remain neutral and impartial.
- Precisely interpret communication between two different language speaking persons (e.g., English to Italian & Italian to English).
- Adhere to standard operating procedures for the process and organization.
Job Details
- Domain: Customer Support & Operations
- Location: Permanent Work From Home
- Salary: 8.4 LPA - 10 LPA (Can maximize up to 12 LPA with excellent skills & relevant experience)
- Shifts: First 3 months Night Shift (US & UK), then rotational including day shift.
- Work days: 5 days a week
- Week offs: 2 Rotational week offs
Requirements & Tech Stack
- Italian Speaking
- English Speaking
- Communication skills
- Listening skills
- Positive approach towards issue handling
- Flexibility to work in rotational shifts (including night shift).
Qualifications
- Education: 12th, Diploma / Any Graduate.
- Italian Language Proficiency:
- Minimum B2 Certified in Italian Language, OR
- B1 certified with minimum 6 months of experience, OR
- UG/PG Degree in Italian Language.
- Excellent English Speaking Skill is mandatory.
Interview Rounds:
- HR interview (Telephonic)
- Hallo Ai Assessment Test
- Language Proficiency Test (In English and Italian)
- Client Round (Final Virtual Interview)