Customer Support Executive (Voice)
Wipro
Kolkata0–4 yrs1h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 4 years
- Must know
- Customer serviceCRM
- Work
- On-site in Kolkata
- Pay
- Not stated by the employer.
- Skill demand
- Customer service88%CRM26%of 149 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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Key Responsibilities
- Provide exceptional customer support to clients through phone calls, emails, or chats.
- Handle customer inquiries, resolve issues, and escalate complex problems when necessary.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
- Collaborate with team members to achieve shared goals and objectives.