Undergraduate and Graduate Program Coordinator

About the Role

The College of Arts and Sciences at CU Boulder seeks an Undergraduate and Graduate Program Coordinator to provide comprehensive academic program administration and student services support for programs and centers within the Arts and Humanities Division. This role is the primary administrative resource for undergraduate and graduate academic programs, coordinating admissions, recruitment, curriculum, scheduling, registration, degree progress, scholarships, and program operations. You will collaborate with faculty, leadership, students, and campus partners to manage academic processes from recruitment through graduation, ensuring alignment with university, college, Graduate School, and departmental policies. You will also play a key role in curriculum administration and development, supporting curricular workflows, reform, new and revised courses, and strategic academic initiatives. As part of an interdisciplinary administrative team, you will contribute to academic planning, enrollment management, student success, and departmental operations.

Key Responsibilities

Graduate Program Administration & Student Success

• Coordinate the day-to-day administration of graduate programs, ensuring compliance with policies and procedures.
• Serve as the primary administrative and advising resource for graduate students from inquiry through graduation.
• Coordinate graduate admissions processes, including application processing, faculty review, and recruitment.
• Maintain graduate student records, track academic progress, and prepare reports.
• Coordinate enrollment, petitions, special actions, graduation processing, Graduate Faculty appointments, and thesis/dissertation requirements.
• Coordinate graduate student instructing appointments and funding.
• Interpret policies, resolve student issues, and coordinate with campus partners.
• Collaborate to administer graduate program resources.
• Develop and improve administrative processes to support graduate student success.

Undergraduate Program Administration, Enrollment Management, and Curriculum Coordination

• Coordinate the administration of undergraduate academic programs, ensuring compliance with policies and procedures.
• Lead academic scheduling in collaboration with department chairs, faculty, and the Office of the Registrar.
• Coordinate curriculum administration, including course inventory and catalog maintenance.
• Handle registration and enrollment processes for various academic actions.
• Monitor and analyze enrollment, course demand, and student progression data to support planning.
• Maintain student and program records and prepare reports for departmental planning.
• Administer undergraduate fellowships, scholarships, and awards.

Curriculum Administration, Curricular Reform, and Strategic Academic Initiatives

• Coordinate curriculum administration processes.
• Lead Curriculum Inventory Management (CIM) submissions and workflow tracking.
• Serve as a resource for faculty and department leadership regarding curriculum policies and processes.
• Provide project management support for curricular reform initiatives and academic program changes.
• Assist department leadership with analysis of curricular proposals.
• Coordinate the development, approval, and implementation of new courses, certificates, concentrations, and degree program changes.
• Maintain curriculum records and academic program documentation.

Administrative and Operations Support

• Serve as liaison for various university services including FCQ, FCPP, Parking Services, Final Grade, CCURE and Key, Property and Disposal Services, OIT and Phone, Konica, and Building Proctor.
• Ensure main office and department operations administer to fully support the department.
• Serve as the first point of contact for faculty, staff, and student inquiries.

Event Support

• Assist in planning and implementation of departmental events and student programs.
• Support unit events by gathering student and award information and assisting with logistics.
• Other duties as assigned to support program success and operations.

Work Schedule

• Hybrid work schedule; onsite five days per week during the initial onboarding period.

Compensation

• Annual salary: $55,120

Requirements & Tech Stack

• Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)

Qualifications

• Bachelor degree or equivalent experience from an accredited college or university.
• Equivalent combination of education and experience may substitute.
• 1+ years of professional experience coordinating or supporting programs, handling compliance and reporting requirements, or supporting services in a regulated or structured environment.
• Demonstrated problem-solving and decision-making skills.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Written and verbal communication skills with the ability to explain complicated policies and procedures.
• High degree of professionalism and ability to maintain confidentiality.
• Demonstrated ability to proactively analyze issues and develop proactive solutions.
• Ability to establish and maintain positive and cooperative working relationships.
• Demonstrated ability to advise students regarding academic policies, procedures, and degree requirements.
• Excellent organizational and project management skills with the ability to coordinate multiple academic calendars, deadlines, and priorities.
• Ability to interpret and apply university, Graduate School, and college policies and procedures.
• Ability to coordinate multiple programs while providing exceptional customer service.

Preferred Qualifications

• 2+ years of professional experience coordinating academic programs and/or working in higher education.
• Experience developing or facilitating programs that enhance student engagement, belonging, and access to campus and community resources.
• Experience with student information systems (CU-SIS, Slate, or similar).
• Experience with AcademicWorks or scholarship administration.
• Experience with curriculum management and academic scheduling.