Integration Specialist

About the Role

Dealer Tire is seeking an Integration Specialist to join their team.

Key Responsibilities

• EDI & API Integration Development

• Design, develop, manage, maintain, and support translation maps, application programs, batch scripts, and integration points to meet business and trading partner requirements.

• Perform system configuration, mapping, testing, and management for EDI/Integration-based transactions and processes.

• Interact with network engineering, application development, and database administration functions to ensure availability, reliability, and scalability of EDI systems.

• Research, recommend, implement, and support enhancements for core Integration systems.

• Collaborate with users for the coordination, implementation, and communication of EDI and Integration systems, including document receiving, delivery, tracking, process audits, document mapping, service providers, and integration points.

• Ensure EDI-related production processes and procedures are maintained and executed, including development activities, change requests, and enterprise integration projects.

• Provide support to trading partners, business users, service providers, and IT staff, identifying potential issues, responding to error messages, troubleshooting, and implementing resolutions.

• Analyze issues and recommend/implement modifications to EDI/Integration systems for improved efficiencies, reliability, and performance.

• Monitor all EDI/Integration files to ensure successful and timely receipt and transmission of data.

• Participate in and support design/code reviews to ensure EDI/Integration team standards, documentation, change management processes, and best practices are followed.

• Monitor the health of EDI/Integration systems, take corrective actions, and report incidents to management.

• Assist with and support the establishment and implementation of policies, procedures, and technologies to ensure EDI/Integration system security.

• Develop and maintain EDI process documentation, training materials, and systems documentation.

• Project Management

• Work closely with functional groups to ensure project tasks are completed accurately, timely, and with quality.

• Document project tasks, scope boundaries, high-level requirements, and other project-related information.

• Partner with functional staff to develop training materials for EDI/Integration workflow processes and Information Technology systems.

• Business Process Analysis

• Analyze business workflow processes across EDI/Integration transactions executed by the company.

• Interact with business users to identify workflow process modifications and enhancement opportunities across functional areas.

• Document and model workflow processes and associated data, including current-state ("as-is") and future-state ("to-be") processes.

• Participate in the development and continuous improvement of business analysis standards and guidelines for EDI/Integration activities.

• Business Requirements

• Document high-level and detailed business requirements related to EDI workflows, business rules, and data requirements.

• Communicate business requirements effectively to Information Technology staff.

• Collaborate on Information Technology projects with business and technical teams to clarify requirements, answer questions, and resolve issues.

• Partner with team members to develop and maintain audits and controls for monitoring daily EDI/Integration file transmissions and collections.

• Support trading partner onboarding, enrollment, and ongoing relationship management.

• Monitor relationships with customers, vendors, and third-party partners to ensure successful EDI/Integration operations.

• Requirements Management / Change Management

• Assist users of EDI/Integration documents and processes in reviewing business requirements.

• Collaborate with functional staff to develop user acceptance testing (UAT) objectives, test plans, and test scripts.

• Perform system testing and user acceptance testing of Information Technology system changes.

• Review and maintain technical analysis documents, technical designs, test scripts, and test results.

• Participate in unit and integrated system test reviews with Information Technology staff.

• Apply established mechanisms for tracking business requirements throughout the project lifecycle.

• Support change management procedures to control project scope.

• Facilitate documentation and approval of business and technical requirement changes.

• Other Responsibilities

• Timely and accurate time and status reporting.

• Adherence to security policies and procedures.

• Other duties as assigned.

Requirements & Tech Stack

• Knowledge of various file types and formats: X12, EDIFACT, XML, CSV, and Flat Files.
• Experience with programming languages and techniques: Java, Python, and scripting.
• Experience with communication methods: FTP, SFTP, AS2, APIs, and web services.
• Working knowledge of EDI documents: 810, 850, and 856 transaction sets.
• Experience using integration tools: Axway B2Bi, Axway APIM, Gentran Integration Suite, or similar integration platforms (preferred).

Qualifications

• Associate degree, bachelor's degree, and/or equivalent relevant business experience.
• Experience supporting, implementing, or maintaining EDI and integration solutions.
• Demonstrated ability to identify and implement process improvements.
• Strong communication, collaboration, facilitation, and problem-solving skills.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines with minimal supervision.
• 0-3 years of relevant EDI/Integration experience (for Associate-level candidates).
• 3+ years of relevant EDI/Integration experience (for mid-level Integration Specialist candidates).
• Experience working directly with trading partners, vendors, and third-party service providers (preferred).
• Experience leading troubleshooting efforts, implementations, or integration-related projects (preferred).

Physical Job Requirements

• Sit for long periods of time.
• Continuous viewing from and inputting data to a computer screen.