Cashier

About the Role

The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane, creating a pleasant and friendly atmosphere.

Key Responsibilities

• Promote the company image as a service-oriented operation; greet, assist, render efficient service, and thank customers courteously.
• Record all items at correct prices and in correct departments quickly and efficiently, utilizing all specified training techniques.
• Verify identification for beer and wine purchases (where applicable).
• Follow company cash handling procedures and maintain an acceptable over/short record.
• Participate in bagging customers’ orders properly and check the register for products before the customer leaves.
• Notify management of any problems, customer inquiries or complaints, incorrect prices, poorly marked merchandise, UPC code issues, change needs, potential security problems, shrink problems, perishable overstock, or any unusual situations.
• Actively participate in controlling shrink by checking carriage bottoms, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control.
• Keep the sales and work area, and equipment clean, orderly, and free from safety hazards; report hazards to management.
• Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.
• Perform other duties as assigned by management.

Secondary Job Functions

• May be scheduled as Service Clerks, Self-Checkout Assistants, or Head Cashiers.
• Return shopping carts and hand baskets to the proper location.
• Assist in training new associates.

Requirements & Tech Stack

• Scanner
• Scales
• Adding machine
• Check scanner
• Cash register
• Shopping cart
• POS system
• Phones/paging system
• Store computer system
• Bagging supplies
• U-boats
• Approved cleaning supplies

Qualifications

• Passion for people and commitment to customer service excellence.
• Ability to work as a team member and interact positively with customers.
• High standard of integrity and reliability.
• Successful completion of e-learnings and department training programs.
• Ability to read, write, speak, and understand English.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.
• Ability to carry up to 50 lbs.
• Ability to walk, push up to 250 lbs, bend, balance, and smell.
• Ability to stand, lift up to 50 lbs, pull up to 250 lbs, handle, finger, feel, reach at the waist or overhead, talk, see, and hear.
• Work environment is inside.
• Exposure to loud noise, slippery or cluttered floor surfaces, sharp objects, skin irritants, nuisance dust, fumes, sprays, and hazardous cleaning solutions may occur.
• Potential for twisting of the back and neck and encountering cluttered floor space.