Application Engineer, Additive (3D Scanning)

About the Role

This position supports the Additive Manufacturing Sales team, working with industry-leading 3D Scanning OEMS like Artec and Zeiss. The primary goal is to technically support the Sales team to enable clients to implement advanced 3D scanning technologies. This role provides customer support from initial technology demonstrations and discussions to post-sales consulting and training. The role identifies the best solution for the client and ensures proper implementation of products. The ideal candidate will identify additional service or software opportunities, foster positive long-term relationships, and possess strong presentation skills.

Key Responsibilities

• Maintain a high level of expertise with all TriMech products, demonstrating it through technical certifications including Artec and Zeiss 3D Scanners.
• Represent TriMech Solutions as local branding.
• Work with Account Managers to discover client needs/concerns regarding TriMech products and services, and help create the future vision of product implementation.
• Capture client feedback for marketing and other departments.
• Maintain and help create relationships with TriMech clients.
• As part of the Sales team, support sales by evaluating projects and providing technical solutions for customers.
• Perform demonstrations on 3D scanners and software for prospects and clients.
• Assist customers in identifying the best solution for product manufacturability.
• Create data sets and demonstrate 3D scanner as well as software functionality for custom demonstrations.
• Conduct webinars and seminar presentations.
• Help identify sales opportunities from a technical perspective.
• Conduct technical and process-oriented visits for existing clients.
• Act as a technical liaison, interfacing with clients and prospects on a technical level.
• Provide Service or project work as required.
• Provide Technical Support as required.
• Conduct regularly scheduled in-person or online 3D scanner related training classes.
• Work with clients to create custom training classes and proper curriculum.
• Perform other related duties as assigned.

Requirements & Tech Stack

• Understanding of reverse engineering and metrology principles.
• Ability to gain access to high-security facilities.
• Good to know any inspection software such as PolyWorks, PCDMIS, ControlX, Zeiss Inspect.
• Working knowledge of part inspection process, GD&T, and First Article inspection is a plus.
• Good SOLIDWORKS or 3D CAD skills.
• Lean Six Sigma knowledge.
• Excellent customer relationship building skills.
• Strong verbal and written communication skills.
• Must be able to work in a busy environment and be adaptable to an ever-changing daily/weekly schedule of tasks.
• Ability to travel as much as 2 days/week, including occasional overnight stays.
• Must be a self-starter that requires minimal management oversight.
• Passionate thought leader in 3D Scanners.

Qualifications

• Bachelor’s Degree or equivalent.

Compensation

• $65,000 - $70,000 per annum
• Quarterly Bonus based on Activity - $1,000 per quarter
• Annual Company Bonus based on KPIs and company performance – 4% of base

Perks and Benefits

• Hybrid Work Arrangements
• Flex PTO
• Competitive Group Benefits Plan
• Perkopolis Membership Access
• Wellness Program
• Social Events