Associate IT Business Analyst, Iowa
Ruan Transportation Management Systems
Des Moines, IA0–2 yrs1h agovia LinkedIn
Posted 15 Nov 2026, 05:33 ET · Verified open on LinkedIn 15 Nov, 06:42 ET
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Product managementTroubleshootingProject management
- Work
- On-site in Des Moines
- Pay
- Not stated by the employer.
- Skill demand
- Product management31%Project management28%Troubleshooting10%of 29 similar entry-level jobs posted in the US this week
- Listed
- Nov 15, 2026 · still open
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About the Role
This position works on-site at the Ruan Campus located downtown Des Moines.
Schedule: Monday - Friday
Hours: 8:00 AM - 5:00 PM
Key Responsibilities
- Support production users by resolving business problems for internal and external customers by utilizing problem solving and analytical skills. Quick decision making to implement necessary changes.
- Configure and maintain transportation software and integrated software to support end users. Implement proposed system changes.
- Analyze and evaluate existing or proposed business systems and processes to identify and implement improvements and opportunities to meet business unit objectives in smaller, less complex processes. Recommend system changes, documents business rules as well as conduct "as-is" and "to-be" process flowchart processes and documents the results.
- Create user stories/use cases, process & data flows and scenarios in order to clearly communicate a set of functional requirements. Provide input and support the development of business and functional specifications. Document to ensure business requirements are adequately reflected in development documents.
- Communicate with software architects and developers utilizing technical background.
- Work on smaller projects, responsible for soliciting product and enhancement requirements from management and end users.
- Convert requests into a workable solution to either implement through configuration or communicate requirements to development.
- Support production users for troubleshooting and resolution of issues.
- Work alongside QA team to test software.
- Work alongside project managers to implement solutions.
Requirements & Tech Stack
- Configuration of systems
- Problem solving and analytical skills
- User stories/use cases
- Process & Data flows
- Business rules documentation
- "As-is" and "to-be" process flowcharts
- Business and functional specifications development
- Communication with software architects and developers
- Experience supporting production users
- Experience working with QA team
- Experience working with project managers
- Experience with transportation software is a plus, but not explicitly stated as a requirement for the candidate.