Occupancy Planner

About the Role

The Occupancy Planner will collaborate closely with the space planning team and GRE Strategy to support tactical planning initiatives. This role involves delivery of top-tier Space and Occupancy Planning services, effectively managing the supply, capacity, and demand of the client’s global space portfolio.

Key Responsibilities

• Direct the overall planning and development of new spatial activities and the activities of current projects and programs within assigned Region and sites.
• Work closely with peers on the account leadership team, other service lines, and client representatives regarding proper staffing, future projects, and maintaining proper client relationships.
• Prepare operational presentations and reports illustrating space pipeline, progress, challenges, opportunities, and recommendations.
• Conduct meetings with clients, Space Team members and cross functional account members for inform, consult, request action, and seek approval with internal and client stakeholders.
• Ensure compliance with core program standards – all C&W tools, processes, templates, and outputs standardized and customized to the client.
• Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options and alternatives, and recommendation of the best course of action for projects, processes, and overall program operations.
• Collaborate with IFM, PDS, and client GRE leadership for alignment and day-to-day operations. Recommend adjustments to processes when misalignment is identified.
• Make recommendations to enhance operational efficiency and service delivery. Direct development of program tools and deliverables, which accomplish recommended solutions.
• Provide effective space planning solutions and move management delivery for all project types (expansions, relocations, consolidations, refreshes); client relationship management; vendor relationship management; talent management; and resource utilization.
• Direct the development of planning proposals, site assessment for space efficiencies, utilization metrics, and supply and demand studies.
• Direct and delivery of project activities, including relations, restacks, renovations, and consolidations.
• Establish goals and objectives with timetables for the organizational unit and sub-units supervised.
• Oversee personnel and spatial data for the designated region/site, ensuring that drawings and space classifications are accurately reflected in the tool.

Requirements & Tech Stack

• MS Office Suite software applications

Qualifications

• Associate degree or equivalent combination of education, training and experience in project or technology coordination preferred with strong knowledge of move process and furniture systems or facility management experience.
• Zero to Four years’ experience in a corporate real estate environment.
• Excellent customer service and interpersonal relationship skills.
• Able to build strong relationships with internal and external partners to deliver effective services.
• Strong oral, written and presentation skills.
• Assumes ownership of requests in order to ensure successful completion.
• Strong attention to detail and quality with ability to handle concurrent projects with minimal supervision and direction.