Sales Executive

About the Role

This is a full-time, on-site Sales Executive role based in Agra.

Key Responsibilities

• Actively engage customers in the store, understand their preferences, and recommend suitable jewellery products.
• Conduct product demonstrations and explain key features such as certification, exchange, and buyback policies.
• Assist customers through the complete sales process from initial inquiry to billing and delivery.
• Maintain visual merchandising standards.
• Ensure accurate inventory handling.
• Update CRM or sales systems with customer interactions and sales data.
• Support promotional campaigns.
• Follow up on leads generated through online channels.
• Collaborate with the store team to achieve sales targets.
• Deliver a high-quality customer experience.

Requirements & Tech Stack

• Sales and negotiation abilities.
• Experience working with targets, closing deals, and handling upselling and cross-selling.
• Clear spoken English and local language proficiency.
• Active listening and professional presentation.
• Basic digital and CRM skills (e.g., point-of-sale systems, managing customer records, working with online leads or omnichannel tools).
• Attention to detail and product learning aptitude.
• Ability to work on-site in Agra, including weekends and peak festive seasons.
• Collaborative and results-oriented mindset.

Qualifications

• Strong customer service and relationship-building skills.
• Ability to engage diverse customers and understand their needs.
• Willingness to understand jewellery materials, certifications, and BlueStone’s policies and processes.
• Prior experience in retail, jewellery, luxury goods, or customer-facing roles is preferred but not mandatory.
• Minimum educational qualification of a high school diploma.
• A bachelor’s degree in business, commerce, or a related field is an advantage.