Team Leader
Paytm
Shimla Rural, Himachal Pradesh, India2d agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- Stakeholder managementBusiness analysisSalesCustomer service
- Nice to have
- Operations
- Work
- On-site in Shimla Rural
- Pay
- Not stated by the employer.
- Skill demand
- Stakeholder management33%Sales21%Business analysis15%Customer service12%of 97 similar fresher jobs posted in India this week
- Listed
- 28 Oct 2026 · still open
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About the Role
This is a full-time, on-site Team Leader role based for multiple locations: Shimla Rural, Paonta Sahib, Nalagarh, Reckongpeo, and Theog.
Key Responsibilities
- Oversee a local team.
- Plan daily activities.
- Ensure operational and performance targets are met.
- Guide team members.
- Monitor productivity and quality of work.
- Resolve issues or escalations.
- Align team efforts with Paytm’s service and customer experience standards.
- Coordinate with internal stakeholders.
- Provide regular reports on performance metrics.
- Support training and development to improve skills and outcomes.
- Contribute to process improvements.
- Foster a collaborative, accountable work culture.
Qualifications
- Ability to lead, motivate, and manage teams, including experience in supervision, coaching, and performance management.
- Strong communication and interpersonal skills.
- Analytical and problem-solving abilities.
- Organizational and time management skills.
- Familiarity with digital payments, financial services, or technology-driven operations is preferred.
- Comfort with using basic productivity tools and systems.
- Previous experience in a team lead or similar role, ideally in operations, sales, customer service, or field management.
- Bachelor’s degree or equivalent practical experience.
- Local language proficiency and knowledge of the Shimla Rural area are an advantage.