Retail Sales Associate FT

About the Role

The CHEF’STORE Sales Associate is responsible for maintaining an atmosphere of superior customer service, promoting the US Foods strategy of Great Food, Made Easy. This role requires a passion for service and the ability to promote and exemplify the US Foods Cultural Beliefs. As a key member of the team, you will fill a variety of roles including Cashier, Stocker, and Customer Courtesy, and may be assigned to any department based on customer and business needs.

Key Responsibilities

• Promote and exemplify US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.
• Fill roles such as Cashier, Stocker, and Customer Courtesy.
• Work in various departments including Meat/Frozen, Produce/Dairy, and Dry Goods/Culinary Equipment & Supply.
• Replenish freight and rotate product in any department.
• Assist during special store events, including Vendor Fairs, sales floor resets, and inventory processes.
• Develop and maximize relationships with customers to ensure an impeccable CHEF’STORE experience.
• Perform sales and cash functions efficiently and accurately using the POS system.
• Scan merchandise using a hand-held scan gun or 10 keypad.
• Weigh product on countertop scales and look up unscannable products.
• Ensure accurate product barcodes in the system and report discrepancies.
• Perform cart-to-cart transfers of products at checkout, including visual inspection for tampering.
• Act as a receipt checker, verifying cart content against purchases.
• Perform store opening and/or closing functions at the front end.
• Focus on increasing sales and managing shrinkage.
• Assist customers in finding products and inform them about available services.
• Receive inventory shipments and maintain/stock shelves neatly and orderly.
• Ensure proper product rotation and conduct quality audits.
• Report low stock levels to store management.
• Label merchandise, including blaster tagging, applying catch weight labels, and affixing PLU tags.
• Down stock freight from top stock to replenish the sales floor daily, ensuring oldest product is stocked first (FIFO).
• Utilize reach trucks and pallet jacks for product movement and stocking.
• Utilize computer programs such as Microsoft Word, Excel, and proprietary software as needed.
• Ensure merchandise is easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed.
• Assist in store opening and closing duties.
• Participate in inventory and cycle count processes.
• Ensure the facility is well-maintained and safe for staff and customers by following safety policies.
• Notify store management of safety issues and correct them if possible.
• Maintain cleanliness of the sales floor, front end, and restrooms using cleaning equipment.
• Ensure cleanliness of the parking lot and store entry area.
• Gather and return carts from the parking lot and cart corrals, ensuring they are clean and operable.
• Perform other duties as assigned or required by Store Management.

Requirements & Tech Stack

• POS system
• Hand-held scan gun
• Microsoft Word
• Excel
• Proprietary software
• Reach trucks
• Pallet jacks
• General office equipment

Qualifications

• Minimum 6-12 months retail cashier and/or stocking experience required.
• Minimum one year retail selling and/or customer service experience preferred.
• High School Diploma or equivalent work experience required.
• Must possess the desire and ability to deliver exceptional customer service.
• Must have adaptability and willingness to assist other employees.
• Must provide fast, easy, efficient, and professional service to each customer.
• Must demonstrate good, solid common sense and logical thinking ability.
• Must possess basic mathematical aptitude.
• Must be motivated and self-driven.
• Must have the ability to multi-task, prioritize, and work independently or within a team.
• Must be able to work a flexible hourly schedule, including holidays and weekends.
• Must possess basic computer skills.
• Must have cash handling experience.

Work Environment

• Retail store setting, open to the public.
• Exposure to outside weather conditions, including inclement weather.
• Moderate noise level.
• Work performed on a level surface; use of ladder or elevated surface may be required.
• Temperature varies throughout the store (ranging from -10 to 85 degrees).
• Required to physically interact with customers.

Physical Demands

• Standing: CONTINUOUSLY
• Walking: CONTINUOUSLY
• Sitting: OCCASIONALLY
• Lifting 1-10 lbs: CONTINUOUSLY
• Lifting 11-20 lbs: CONTINUOUSLY
• Lifting 21-50 lbs: CONTINUOUSLY
• Lifting 51-100 lbs: FREQUENTLY
• Lifting Over 100 lbs: OCCASIONALLY
• Carrying 1-10 lbs: CONTINUOUSLY
• Carrying 11-20 lbs: CONTINUOUSLY
• Carrying 21-50 lbs: CONTINUOUSLY
• Carrying 51-100 lbs: FREQUENTLY
• Carrying Over 100 lbs: OCCASIONALLY
• Push/Pull: FREQUENTLY (*Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: FREQUENTLY (*In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
• Stoop/Squat: FREQUENTLY
• Kneel: OCCASIONALLY
• Bend: FREQUENTLY
• Reach Above Shoulder: FREQUENTLY
• Twist: FREQUENTLY
• Grasp Objects: CONTINUOUSLY (*Hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: CONTINUOUSLY (*Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: FREQUENTLY (*Typing, use of office machines such as copiers, printers)

Compensation

• Starting rate: $20.00/hr
• Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.
• Expected base rate: $17.13 - $22

Schedule

• Monday - Friday: 2:00 am to 10:00 am
• Working in freezers and coolers is required.
• Freight handling is a plus.

Benefits

• Benefits may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.