Service Team

About the Role

Join the Service Team as an Associate and contribute to creating a warm environment for guests and providing great service. Thrive in a safe and supportive work environment with opportunities to learn, grow, and impact the community through the Panda Cares initiative. Training will be provided if you do not have prior experience.

Key Responsibilities

• Provides an exceptional dining experience to Guests by greeting, serving food, and handling payments at the cash register.
• Maintains the cleanliness and appearance of the store.
• Follows Operations Standards and Safety Procedures to serve fresh and quality food.
• Works efficiently in a fast-paced kitchen environment and may work at different positions: Front Counter, Drive Through, or Kitchen.
• Works effectively with team members to meet daily goals in a fun, positive environment.

Requirements & Tech Stack

• Friendly and helpful team members.
• Operations experience is a plus.
• Some high school education.
• Food Handler certification may be required depending on local requirements.

Qualifications

• Effective verbal communication skills.
• Ability to adapt to a dynamic environment with changing priorities.
• Ability to manage conflicts/difficult situations.
• Ability to work in a fast-paced work environment.

Physical Requirements

• Workspace is restricted, and employees are generally expected to remain standing for long periods.
• Ability to prepare hot and cold foods, use a Chinese cook knife, and other kitchen equipment.
• Ability to work quickly without losing accuracy.
• Ability to lift up to 50 lbs.
• Ability to stand up to four hours.
• Ability to reach across counter tops measured at 36 inches to serve customers.
• Ability to work in hot kitchens with high noise levels.
• Limited storage space and high shelving.

Pay

$22.5 per hour - $25.5 per hour

Individual pay is determined by factors including work location and experience.