Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training, work under a mentor, and development of skills and understanding of CaptiveAire products, market approach, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Engage in inside sales support, application engineering, and outside sales.
• Conduct presentations, generate quotes, prepare submittals, provide technical product support, perform job site visits, and troubleshoot as needed.
• Educate and promote CaptiveAire products to users in the market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Engage in outside sales meetings and calls to build customer relationships.
• Manage project schedules/plans for equipment delivery.
• Provide service and technical support for existing equipment.
• Support end users, assisting contractors with wiring and performing remote troubleshooting.
• Spend approximately 2-3 full days per week in the office working on bids.
• Spend 1-2 days per week on job sites.
• Dedicate one day per week to territory development, which may include presentations, customer outreach, or meeting new contacts.

Requirements & Tech Stack

• 0-5 years experience
• A 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Expectation of FE Exam completion in the area of study for engineering graduates within 6 months of employment, if not already completed.
• Must be a “go getter”.

Qualifications

• N/A (This section is not explicitly defined in the raw text, but information is present in "Requirements & Tech Stack")

Benefits

• Medical, dental, and vision insurance
• Disability & life insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Salary

• $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.