Trainee Associate Engineer, MID
BT Group
Delhi, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceProduct management
- Work
- On-site in Delhi
- Pay
- Not stated by the employer.
- Skill demand
- Product management8%Customer service1%of 98 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
The Engineering Enablement Advisor 2 supports the delivery of excellence in customer service through the tactical delivery of issue resolution. In parallel, they assist activities and programs that enhance the organization’s customer-facing engineering capabilities.
Key Responsibilities
- Supports the delivery of continuous assessments across a specified area of the organization's field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
- Supports the deployment of tools that enable engineering teams to continue building and innovating.
- Participates in the timely resolution of critical customer escalations, contributing to high standards of customer delivery.
- Undertakes the implementation of efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
- Undertakes the designing and planning of tactical project plans across product/service groupings to meet time, cost, and quality targets.
- Follows roadmaps for engineering capability, maturity, health, and status updates, ensuring the function's vision aligns with group strategy.
- Executes and delivers within standardized procedures in order to achieve objectives and the vision of engineering enablement.