Front Desk Agent
White Lodging
Indianapolis, INFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsAccountingCustomer service
- Work
- On-site in Indianapolis
- Pay
- Not stated by the employer.
- Skill demand
- Customer service65%Operations47%Accounting6%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About the Role
Join White Lodging as a Front Desk Agent. In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. This is an opportunity to start or grow a career in hotel front desk operations, hospitality management, or guest services.
Key Responsibilities
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Requirements & Tech Stack
- Strong communication skills
- A passion for customer service
- The ability to be flexible and adapt to any situation
- A desire to work as part of the front desk team
- An outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary
What You Can Look Forward To
- DailyPay — get paid when you need it
- Advanced scheduling with easy shift swapping via our app
- Unlimited employee referral bonuses
- 401(k) with company match
- Paid time off (PTO) with rollover
- Complimentary wellness tools
- Leadership development & tuition reimbursement
- Discounts on hotel rooms, dining, and travel
- Growth opportunities across multiple hotel properties in your market
- Employee Assistance Program (EAP)
Full-time associates also receive: Medical, dental, and vision insurance — starting day 1; Life and disability insurance; Paid parental leave.