Account Manager

About the Role

This is a full-time entry-level Account Manager position designed as an accelerated pathway for high-potential new graduates, starting Spring/Summer 2027. The role involves high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. Participants will benefit from structured training, cross-functional rotations, and mentorship within a 24-month program, preparing them to manage customer accounts within their first year and deliver measurable value. The position requires in-person collaboration four days a week, with one day of remote flexibility.

Key Responsibilities

• Develop supply chain expertise by learning industry fundamentals through structured training, mentorship, and problem-solving.
• Build and maintain trust-based relationships with customers by understanding their business needs and solving supply chain challenges.
• Own shipment execution end-to-end, from planning through delivery, utilizing digital and AI-enabled insights.
• Leverage data analytics and technology to identify trends, uncover root causes, and drive improvements in service, cost, and reliability.
• Participate in customer business reviews and planning sessions, gradually taking on ownership of identifying opportunities.
• Collaborate with sales, pricing, operations, and capacity teams, rotating through key functional areas.
• Embrace an ownership mindset, proactively improving processes and implementing best practices.
• Other duties or responsibilities as assigned.

Requirements & Tech Stack

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
• Experience using a customer perspective to guide decisions and actions.

Qualifications

• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations.
• Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
• Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
• Values a diverse and inclusive work environment.

Compensation Range: $24.28 - $54.99 base pay