Process Associate

Infocareer

Location: Remote

Key Responsibilities

• Process P&C transactions such as new business, endorsements, renewals, cancellations, and reinstatements.
• Support claims processing: claim setup, document verification, and status updates.
• Assist underwriters by gathering, validating, and entering risk and applicant data.
• Review policy documents, quotes, and submissions for completeness and accuracy.
• Meet daily productivity, quality, and turnaround time (TAT) targets.
• Follow SOPs, process documents, and client-specific guidelines.
• Identify errors and escalate exceptions or complex cases to the team lead.
• Maintain data confidentiality and comply with regulatory and security requirements.
• Participate in training, feedback sessions, and process improvement initiatives.

Requirements & Tech Stack

• Understanding of P&C insurance concepts: personal lines (auto, home) and commercial lines (general liability, workers’ compensation, property, commercial auto).
• Familiarity with terms like premium, deductible, coverage, endorsement, loss run, ACORD forms, and subrogation.

Qualifications

• Immediate joiners are preferred.