Restaurant Steward

About the Role

The Restaurant Steward is responsible for delivering excellent guest service by ensuring efficient food and beverage service, maintaining cleanliness and hygiene standards, and creating a welcoming dining experience. The ideal candidate should be courteous, attentive, well-groomed and enthusiastic about hospitality.

Key Responsibilities

Guest Service

• Welcome guests warmly and assist them with seating.
• Present menus and provide basic information about food and beverage offerings.
• Take food and beverage orders accurately and communicate them to the kitchen or bar team.
• Serve food and beverages promptly while following the restaurant's service standards.
• Attend to guest requests and ensure a pleasant dining experience.
• Coordinate with the Captain and other team members to ensure smooth service.

Restaurant Operations

• Ensure tables are properly set up before the start of service.
• Maintain table cleanliness and ensure timely clearing and resetting.
• Assist in food running and beverage service.
• Ensure service stations are adequately stocked with cutlery, crockery, glassware, napkins and other essentials.
• Follow the restaurant's sequence of service and standard operating procedures.

Hygiene & Maintenance

• Maintain cleanliness of the dining area, service stations and surrounding spaces.
• Ensure proper handling and storage of service equipment.
• Follow personal grooming, hygiene and uniform standards.
• Report any damaged equipment, maintenance issues or operational concerns to the supervisor.

Teamwork & Coordination

• Work closely with the kitchen, bar and service teams for smooth operations.
• Follow instructions from the Captain, Supervisor and Restaurant Manager.
• Participate in pre-shift briefings and training sessions.
• Maintain professional behaviour and positive communication with colleagues and guests.

Skills & Competencies

• Good communication and interpersonal skills.
• Basic understanding of restaurant service standards.
• Guest-focused attitude and willingness to learn.
• Ability to work in a fast-paced restaurant environment.
• Teamwork, discipline and time management.
• Attention to detail and personal grooming.
• Basic knowledge of food and beverage service is an advantage.

Qualifications & Experience

• Minimum education: 10th / 12th Pass.
• Freshers can apply; prior experience in restaurant or hotel operations will be an added advantage.
• Hospitality or Hotel Management qualification is preferred but not mandatory.

Key Expectations

• Maintain professional grooming and punctuality.
• Follow all company policies and operational guidelines.
• Demonstrate a positive attitude towards guests and colleagues.
• Consistently deliver courteous, attentive and efficient service.