Field Services Engineer

Company: Aimco India Pvt Ltd

Location: Mohali, Punjab

Job Summary

Aimco India is seeking a skilled Field Service Engineer to provide installation, commissioning, maintenance, troubleshooting, and technical support for construction material testing equipment and surveying instruments. The role involves delivering on-site technical assistance to customers, ensuring equipment functionality, and maintaining high customer satisfaction.

Key Responsibilities

• Install, commission, and demonstrate laboratory testing equipment at customer sites.
• Provide servicing, preventive maintenance, and breakdown support.
• Troubleshoot mechanical, electrical, and electronic equipment issues.
• Conduct customer training on equipment operation and maintenance procedures.
• Address customer complaints and ensure timely resolution.
• Prepare service reports, installation reports, and maintenance records.
• Coordinate with technical and sales teams for customer support.
• Travel to customer locations across India as required.
• Maintain professional relationships with government departments, engineering colleges, laboratories, and infrastructure companies.

Requirements & Tech Stack

• Good knowledge of mechanical, electrical, or electronic systems.
• Troubleshooting and problem-solving abilities.
• Basic computer knowledge and report preparation.
• Good communication and customer-handling skills.
• Willingness to travel extensively for field assignments.
• Ability to work independently and in a team.

Qualifications

• Diploma in Mechanical, Electrical, Electronics, Instrumentation, or Civil Engineering.
• ITI candidates with relevant technical experience may also apply.

Experience

• Freshers may apply.
• 0–1 years of relevant field service experience will be preferred.
• Experience in laboratory testing equipment, surveying instruments, or industrial equipment will be an added advantage.