Patient Registration Rep, Emergency
Henry Ford Health
Detroit, MIFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Microsoft OfficeCustomer serviceEHR / EMRMedical terminology
- Work
- On-site in Detroit
- Pay
- Not stated by the employer.
- Skill demand
- Customer service60%EHR / EMR29%Medical terminology27%Microsoft Office22%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 3, 2026 · still open
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About the Role
As a Patient Registration Representative in the Emergency Department, you will be the first point of contact for patients, ensuring a smooth and welcoming experience. This is a Full Time role.
Key Responsibilities
- Follow standard operating procedures for patient registration, including face-to-face check-in and preregistration.
- Confirm insurance eligibility and manage cash collections.
- Update patient registration and insurance information accurately.
- Respond to inquiries from callers and customers, advocating on their behalf.
- Provide efficient and effective customer relationship management, instilling loyalty and anticipating needs.
Requirements & Tech Stack
- High school diploma or G.E.D. equivalent.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors.
Qualifications
- One (1) year of experience in patient admitting, registration, and/or insurance eligibility verification in a hospital or medical office setting.
- EPIC training/experience and familiarity with insurance payor systems and ICD-10 medical terminology.