Quality Assurance

Key Responsibilities

• Creating test scenarios for allocated modules within the set timeline and agreed-upon format.
• Conducting thorough testing of eLearning materials, courses, and platforms to ensure functionality, usability, and compatibility across devices and browsers.
• Performing rigorous testing to identify and document any bugs, errors, or inconsistencies in content, functionality, or design.
• Collaborating closely with instructional designers, developers, and content creators to address issues and implement necessary changes.
• Evaluating eLearning materials and platforms for accessibility compliance, ensuring content is usable by individuals with disabilities and complies with relevant accessibility standards (e.g., WCAG).
• Documenting and tracking issues, defects, and testing results using appropriate tools and systems.
• Generating detailed reports summarizing QA findings, including recommendations for improvements and corrective actions.
• Taking sessions on repeat issues from all domains to improve the internal quality rate.
• Participating in regular QA meetings and discussions to share insights, lessons learned, and best practices.