Associate
WNS
Gurugram, Haryana, IndiaFresher1h agovia LinkedIn
Posted 14 Nov 2026, 16:01 IST
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Lead generationCustomer service
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service16%Lead generation5%of 99 similar fresher jobs posted in India this week
- Listed
- 14 Nov 2026 · still open
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About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities
- Handle customer calls for international clients professionally and efficiently
- Understand customer requirements and help them with best available options
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Qualifications
- Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice BPO domain are also welcome
Requirements & Tech Stack
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability
Preferred Skills
- BPO International voice experience preferred
Work Schedule
- 5 days working, 2 rotational weekly offs
- Rotational shifts (as per business requirements)