Front Ofice Executive

About the Role

Hilite Dental Clinic is seeking a Front Office Executive to manage the reception area and ensure a smooth patient experience. This is a full-time, on-site role based at Hilite Dental Clinic in Bengaluru.

Key Responsibilities

• Managing the reception area.
• Greeting patients.
• Ensuring a smooth check-in and check-out process.
• Answering phone calls.
• Scheduling and confirming appointments.
• Maintaining patient records.
• Handling inquiries.
• Coordinating with dental staff for efficient patient flow.
• Managing billing and payments at the front desk.
• Verifying basic patient information.
• Supporting general administrative duties such as filing, data entry, and maintaining a tidy reception area.

Requirements & Tech Stack

• Strong communication and interpersonal skills.
• Organizational and administrative skills, including appointment scheduling, record keeping, and basic data entry.
• Customer service skills, with the ability to handle inquiries, resolve minor issues, and maintain a welcoming front desk environment.
• Basic computer literacy, including familiarity with office software and the ability to learn clinic management or appointment systems.
• Attention to detail and reliability.

Qualifications

• Prior experience in a dental or healthcare front office, reception, or administrative role is beneficial.
• A minimum of a high school diploma or equivalent is required.
• Additional training in office administration or healthcare support is an advantage.
• Ability to work full-time on-site in Bengaluru, with a professional attitude, punctuality, and a patient-centric approach.