Community Development Intern

About the Role

As a Community Manager, you will oversee resident and tenant engagement across Shivalik Group’s properties in Ahmedabad in a full-time, on-site capacity.

Key Responsibilities

• Manage day-to-day communication with community members.
• Respond to inquiries and feedback.
• Organize events and initiatives that strengthen engagement and satisfaction.
• Coordinate with internal teams and external partners.
• Maintain active communication channels (e.g., in-person meetings, email, social platforms).
• Collect insights to improve community experience.
• Monitor service quality at properties.
• Support issue resolution with relevant departments.
• Ensure community guidelines and standards are clearly communicated and upheld.
• Prepare regular reports on engagement metrics.
• Recommend improvements that align with Shivalik Group’s brand and values.

Requirements & Tech Stack

• Basic proficiency with digital tools and social platforms for updates, announcements, and community communication.
• Ability to work on-site in Ahmedabad.
• Ability to manage multiple priorities and remain responsive in a fast-paced environment.
• Demonstrated problem-solving skills.
• Attention to detail.
• A collaborative working style.

Qualifications

• Community engagement and relationship management skills, with the ability to build trust and maintain long-term stakeholder connections.
• Strong verbal and written communication skills, including the ability to handle inquiries, feedback, and conflict resolution professionally.
• Experience organizing events, activities, or campaigns that enhance resident or customer experience.
• Prior experience in real estate, hospitality, or customer service-focused roles is an advantage.
• Bachelor’s degree in Business, Communications, Marketing, Hospitality, or a related field is preferred.