Customer Service Representative
RoShay Services
Tucson, AZFresher47m agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceTroubleshooting
- Work
- On-site in Tucson
- Pay
- Not stated by the employer.
- Skill demand
- Customer service99%Troubleshooting11%of 141 similar entry-level jobs posted in the US this week
- Listed
- Oct 30, 2026 · still open
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Job Title: Customer Service Representative
Company: RoShay Services
About the Role
Handle inbound customer interactions, addressing questions, troubleshooting issues, and delivering effective resolutions that improve customer satisfaction and support business performance.
Key Responsibilities
- Answer and manage inbound calls professionally and efficiently
- Identify customer needs, investigate concerns, and resolve problems
- Provide accurate information about services and customer accounts
- Maintain customer records and document interaction outcomes
- Escalate complex issues when necessary while ensuring follow-through
- Deliver consistent service quality aligned with customer engagement goals
Qualifications & Skills
- Strong customer service mindset and communication skills
- Ability to adapt to varying customer needs
- Problem-solving skills with attention to detail
- Professional phone etiquette and calm, empathetic approach
- Ability to learn and apply service/account information accurately