Customer Experience & Design Intern

About Exploria

Exploria is a personalised photobook brand that transforms travel adventures and special memories into beautifully designed, premium keepsakes.

Internship Details

• Stipend: 10000/month
• Duration: 6 months
• Work Mode: Remote (WFH), Mumbai-based candidates only (mandatory). May need to visit Ghatkopar occasionally.
• Work Days: Monday to Saturday
• Timings: 10 AM – 6 PM
• Leaves: 2 paid leaves per month
• Joining: Between 15 November and 25 November 2026
• 6-month internship will convert to full-time based on good performance.

Key Responsibilities

• Sales: Handle leads, call potential customers, follow up, and convert enquiries into orders.
• Customer Experience: Manage WhatsApp conversations, queries, approvals, and revisions.
• Photobook Designing: Design personalised photobooks, covers, and layouts using Canva.
• Design Revisions: Incorporate customer feedback and maintain design quality.
• Coordination: Work with design, printing, and operations teams for timely deliveries.
• Operations: Maintain customer records, organise files, and provide regular order updates.

Requirements & Tech Stack

• Must be based in Mumbai and own a laptop with stable internet.
• Graduate or available full-time (not a full-time student).
• Good communication skills in English & Hindi.
• Comfortable with WhatsApp, Instagram, customer calls, and sales follow-ups.
• Good Canva skills for designing photobooks, covers, and layouts.
• Good design sense, creativity, and attention to detail.
• Basic knowledge of Google Sheets.
• Organised, responsive, proactive, and comfortable multitasking.
• Confident in calling leads and converting customers.
• Willingness to learn new skills, adapt to new tools, and take on different responsibilities as needed.
• Interest in travel, photography, or branding is a plus.

What You'll Learn

• Sales, customer psychology, and D2C operations.
• Canva designing and visual storytelling.
• Customer relationship management and closing deals.
• How a growing startup operates and scales.

How to Apply

Email heyexploria@gmail.com with:

• Your resume
• A short introduction highlighting your sales or communication skills
• Samples of your Canva designs or previous creative work
• Applications via email only. Please do not apply solely through LinkedIn.