Customer Service Specialist
Tata Consultancy Services
Pune District, Maharashtra, India0–3 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Customer serviceLead generation
- Nice to have
- Microsoft Office
- Work
- On-site in Pune District
- Pay
- Not stated by the employer.
- Skill demand
- Customer service53%Microsoft Office14%Lead generation5%of 78 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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Tata Consultancy Services
Location: Kolkata / Pune
Mandatory Language Proficiency: Marathi or Bengali
Key Responsibilities
- Handle inbound and outbound voice calls.
- Assist customers with queries.
- Provide end-to-end support for life insurance policies.
- Resolve customer complaints.
- Provide product and service information to customers.
Requirements & Tech Stack
- Customer-facing service experience preferred.
- Good knowledge of MS Office.
- Excellent spoken and written communication skills in English and the languages required to support assigned customers.
- 100% voice process.
- Relevant customer service and voice experience.
- This is a 6-day working process, operational 7 days a week, with rotational shifts and weekly offs.