MS Infrastructure Intern (6 months)
AHEAD
Gurugram, Haryana, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Bachelor's degree
- Must know
- NetworkingActive DirectoryWindowsTroubleshootingHelp desk
- Nice to have
- AWSAzure
- Work
- On-site in Gurugram · internship
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting46%Networking45%Windows29%Active Directory23%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
An entry-level role offering hands-on experience in server administration, patching, backups, and incident resolution alongside seasoned professionals. Ideal for someone eager to learn, detail-oriented, and passionate about IT infrastructure.
Key Responsibilities
- Support installation, configuration, and maintenance of Windows Server environments (2016/2019/2022) under senior guidance, including Active Directory, DNS, DHCP, and Group Policy.
- Monitor server performance, capacity, and availability; flag issues to senior team members for timely resolution.
- Support backup and disaster recovery processes, including periodic restore/DR testing.
- Assist in troubleshooting incidents related to server, storage, and application performance within SLA.
- Create, modify, disable, and unlock Active Directory user accounts, reset user passwords, and manage security groups.
- Perform basic administration of Windows Servers.
- Troubleshoot login, account, and server access issues.
- Monitor server health, Windows services, CPU, memory, and disk utilization.
- Review Event Viewer logs for basic troubleshooting.
- Manage file shares and NTFS permissions.
- Handle incidents, service requests, and change tasks using ServiceNow or a similar ITSM tool.
- Escalate complex issues to the L2/L3 support team when required.
- Maintain accurate ticket updates and follow standard operating procedures (SOPs).
- Collaborate with Network, Security, and Application teams on cross-functional issues and projects.
- Work within shift schedules supporting 24/7 operational coverage as required.
Requirements & Tech Stack
- Windows Server (2016/2019/2022)
- Active Directory
- DNS
- DHCP
- Group Policy
- Backup and Disaster Recovery processes
- ServiceNow or similar ITSM tool
- PowerShell scripting (a plus)
- Cloud environments (Azure/AWS) (exposure preferred)
Qualifications
- Bachelor's degree in IT, Computer Science, or related field.
- 0–1 year of experience in server administration or a related role (internships/academic projects welcome).
- Basic understanding of Active Directory, Server Administration, DHCP, DNS, Group Policy, and file/print services.
- Basic networking concepts (IP, DNS, Ping, RDP).
- Good troubleshooting and communication skills.
- Exposure to backup tools, or willingness to learn quickly.
- Preferred: MCSA/MCSE, Azure Administrator certification.
- Looking for 2026 graduates.