Intern, Marketing Operations, KI Concerts

About the Role

The Intern, Marketing Operations – KI Concerts role combines project coordination, operational execution, and creative production, helping ensure that marketing materials and branded collateral are delivered to their appropriate stakeholders accurately and on time. This role supports marketing initiatives across one or more Headfirst divisions, with an initial focus on the KI Concerts division.

Compensation

$18.40/hour

Schedule

• Part-time, in-person internship
• Approximately 20 hours per week (potential to increase)
• Expected duration: January through May, with potential to extend through July

Location

Headfirst Companies Headquarters in Dupont Circle, Washington, DC.

Timeline & Process

• Candidates will be contacted starting mid-November.
• Goal start date: mid-January 2027.
• A two-part virtual interview process, including a request for written and graphic work samples.

Key Responsibilities

• Manage Marketing Operations Workflows: Coordinate project details, production timelines, approvals, and delivery requirements to ensure successful execution of recurring marketing needs.
• Contribute to the Delivery of High-Quality Marketing Materials: Execute branded print and digital assets using available brand language guidelines, templates, and historical resources.
• Deliver quick turnaround times for templated brand materials.
• Maintain Brand Consistency: Support quality control by reviewing materials for accuracy, visual consistency, formatting, and adherence to established brand standards.
• Possess extreme attention to detail, particularly in managing physical mailing processes.
• Support Cross-Functional Stakeholders: Collaborate with team members across marketing, programming, and operations to gather information, execute projects, and address evolving needs.
• Contribute to Continuous Improvement: Provide creative ideas, organizational support, and operational assistance to strengthen marketing effectiveness and internal processes.
• Coordinate Production Workflows: Track project requests, timelines, approvals, revisions, and delivery requirements; move materials efficiently from concept through final production. Own and communicate deadlines.
• Support Brand Execution: Assist with copywriting, design, and maintenance of marketing materials, digital assets, organizational templates, and creative resources (e.g., digital concert flyers and programs). Contribute to consistent brand presentation.
• Manage Operational Details: Support mailings, file organization, asset management, and other marketing operations processes. Ensure materials, data, and supporting information are accurately maintained and easily accessible.
• Handle Unanticipated Challenges: Problem-solve, assist with cross-functional projects, and take on other responsibilities as requested or assigned.

Requirements & Tech Stack

• Working proficiency with Microsoft 365 applications: Word, Excel, PowerPoint, Outlook, and Teams.
• Basic skills in graphic design (using existing templates, brand standards, and resources).
• Familiarity with Canva, Adobe Creative Cloud, or similar design tools is a plus.

Qualifications

• Completed at least one year of post-secondary education.
• Coursework in marketing, communications, graphic design, business, event management, or a related field is viewed favorably.
• Relevant experience demonstrated through employment, internships, academic projects, student organizations, volunteer work, or extracurricular activities showing responsibility, organization, and follow-through.
• Organized and detail-oriented project management skills, with the ability to manage multiple assignments, maintain accuracy, and meet deadlines without sacrificing quality.
• Creative and execution-focused mindset, balancing creative thinking with practical implementation.
• Coachable and motivated teammate with the ability to seek feedback, learn quickly, communicate clearly, and contribute positively in a collaborative environment.