Customer Support Internship in Pune
EnKash
Pune Division, Maharashtra, IndiaFresher35m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Onboarding
- Work
- On-site in Pune Division · internship
- Pay
- Not stated by the employer.
- Skill demand
- Onboarding6%of 87 similar fresher jobs posted in India this week
- Listed
- 7 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
EnKash is India’s fastest-growing fintech company, revolutionizing the B2B payments ecosystem. We are looking for detail-oriented professionals who can conduct Video KYC verification accurately while ensuring a smooth onboarding experience for customers.
Key Responsibilities
- Conduct Video KYC sessions as per internal processes and regulatory guidelines.
- Verify customer identity, information, and supporting documents.
- Perform required live checks during the video interaction.
- Guide customers through the VKYC process and address process-related queries.
- Identify and escalate document mismatches, suspicious cases, or incomplete information.
- Maintain accurate records of completed, rejected, and escalated cases.
- Ensure adherence to quality, productivity, accuracy, and TAT requirements.
- Maintain customer confidentiality and follow data-security guidelines.
About Company
EnKash is a next-generation fintech innovation startup building products and services to serve the needs of B2B enterprises. We provide financial solutions to all types of businesses: SMEs, startups as well as large enterprises. Our offerings include corporate credit cards and new-age digital banking.
Requirements & Tech Stack
- Video KYC verification
- VKYC process
Qualifications
- Strong communication skills.
- Attention to detail.
- Ability to identify and escalate discrepancies.