QA & Product Operations Intern

About the Role

DocPlace is seeking a detail-oriented QA & Product Operations Intern to join our team in New York. This role sits between the sales and engineering teams, focusing on creating realistic sample documents for product demos and testing the platform for bugs. This is a great role for someone early in their career seeking hands-on experience with AI software and insight into a growing tech company.

Key Responsibilities

• Create realistic sample documents for sales demos, such as contracts, invoices, lien waivers, certificates of insurance, leases, and site reports, tailored to each industry.
• Build and maintain demo environments in DocPlace to provide the sales team with up-to-date examples.
• Test new features and existing workflows across search, AI Q&A, eSignature, forms, workflows, and dashboards.
• Find, reproduce, and document bugs with clear steps, screenshots, and expected versus actual results.
• Write and prioritize tickets for the engineering team, and follow up until issues are fixed and verified.
• Retest fixes before each release to confirm functionality.
• Share feedback on usability and suggest improvements based on testing and demo preparation.
• Work with the sales team to understand upcoming demos and prepare relevant content.

Requirements & Tech Stack

• AI-native document management platform
• Product demos
• Testing
• Bug reporting
• Sales team collaboration
• Engineering team collaboration

Qualifications

• Curiosity, care, and reliability are valued over specific credentials.
• No technical degree is needed.