Zoho Functional Consultant/ Business Analyst
Linz Technologies
Chennai, Tamil Nadu, India0–2 yrs9m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Business analysis
- Nice to have
- CRM
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- CRM31%of 45 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
- Collaborate with clients to understand their business processes, objectives, and challenges.
- Conduct in-depth requirements gathering sessions to identify their software needs.
Key Responsibilities
- Develop customised solutions using Zoho People and other Zoho applications to meet specific business requirements.
- Create detailed functional and technical documentation.
- Configure and customise Zoho People to align with client business processes, including creating custom modules, workflows, fields, and reports.
- Integrate Zoho People with other third-party applications, ensuring seamless data flow and system interoperability.
- Provide training and support to end-users on Zoho People and associated applications.
- Conduct thorough testing of configured solutions to ensure they meet client requirements and are error-free.
- Continuously monitor and evaluate the performance of Zoho applications, identify areas for improvement, and implement optimisations.
- Investigate and resolve technical issues and challenges related to Zoho People and other Zoho applications.
- Maintain clear and open communication with clients throughout the implementation and optimisation process, providing updates and addressing concerns.
- Create and maintain detailed documentation of Zoho People configuration, customisation, and processes.
Requirements & Tech Stack
- Zoho People
- Zoho Applications
- Zoho CRM (implied from "HRMS/CRM software")
- HRMS (implied from "HRMS/CRM software")
- Third-party application integration
Qualifications
- Strong English written and verbal communication skills are a must.
- Ability to perform hands-on deep dive analysis of customer needs and requirements.
- Confident, articulate, succinct, professional, sound judgment, and critical thinking skills.
- Self-motivated and tenacious with excellent follow-through skills.
- Ability to act independently, take initiative, and drive tasks and issues to resolution.
- Business automation and workflow process development is desirable.
- Prior knowledge of any HRMS/CRM software is preferable.
- HRMS/CRM IMPLEMENTATION experience is an added advantage.